Job Description
About the Company
We’re hiring a proven leader to run day-to-day operations and drive performance across an established HVAC and plumbing business in Eastern North Carolina. This role owns execution—people, process, and profit.
About the Role
You’ll be responsible for turning strategy into results, setting standards, and building a disciplined, accountable operation that scales without chaos. This is not a desk role. You’ll be in the business, with the team, driving outcomes. Military leadership experience is required. Home services experience is strongly preferred.
Responsibilities
- Own P&L performance, including revenue growth, margin, and operating efficiency
- Lead and develop field leaders, technicians, dispatch, and office staff
- Establish and enforce operating rhythms, KPIs, and accountability
- Improve scheduling, dispatch efficiency, and job execution
- Drive sales execution and pricing discipline without sacrificing customer trust
- Implement and optimize systems (CRM, dispatch software, reporting)
- Set and maintain clear standards for performance, behavior, and execution
- Serve as the senior leader responsible for culture, tempo, and results
Qualifications
- Prior military leadership experience (officer, senior NCO, or SOF preferred)
- Experience leading teams in a high-tempo, operational environment
- Home services experience (HVAC, plumbing, electrical, or similar) strongly preferred
- Demonstrated ownership of results—not just oversight
- Comfortable leading through structure, clarity, and accountability
- Strong communicator who sets expectations and follows through
Required Skills
Military leadership experience, home services experience, strong communication skills, ability to lead through structure and accountability.
Preferred Skills
Experience in HVAC, plumbing, electrical services, and operational leadership in high-tempo environments.
Pay range and compensation package
- $150,000 base salary
- 30% performance-based bonus tied to company results
- Leadership autonomy with clear authority and expectations
- Opportunity to scale a growing home services operation
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
Job Tags
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