Job Description
Job Summary : The Manager of Entrepreneur Outreach & Support leads the development and delivery of programs that help new and existing entrepreneurs launch, grow, and sustain their businesses. This community-facing role builds strong relationships with business owners and partners while expanding access to education, capital, and support resources.
Key Responsibilities :
Outreach & Engagement
- Serve as the primary point of contact for entrepreneurs seeking guidance, resources, or business development support.
- Conduct regular outreach and relationship-building with small businesses, startups, minority-owned businesses, and underserved communities.
- Represent the organization at community events, business openings, workshops, and partner meetings.
Program & Service Delivery
- Coordinate business training programs, workshops, and events, including topic development, logistics, registration, and follow-up support.
- Provide one-on-one technical assistance, business plan review, referrals, and navigation to funding, mentoring, or support programs.
- Develop and maintain tracking systems for client progress, program outcomes, and engagement metrics.
Ecosystem Collaboration
- Build and maintain partnerships with lenders, chambers of commerce, universities, government agencies, economic development organizations, and nonprofit partners.
- Support access-to-capital initiatives including microloans, grant programs, and lender introductions.
- Participate in community advisory committees, working groups, and policy efforts supporting entrepreneurship.
Administration & Reporting
- Maintain accurate records of program activity, client interactions, and impact data using CRM or case management tools.
- Prepare reports, presentations, and updates for internal leadership, funders, and community stakeholders.
- Assist with grant applications, compliance documentation, and program performance reporting.
- All other duties assigned.
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